This privacy policy governs your use of the software application bant (“Application”) for mobile devices that was created by the Centre for Global eHealth Innovation and the University Health Network (UHN). bant is a smartphone app designed to facilitate the self-management of diabetes through self-monitoring and behaviour change driven approaches. It is not intended to replace your current care, but to supplement it with additional support.

what information does the application collect and how is it used?

What happens to all my data?

When you register and use the Application, you generally provide your name, email address, password and other registration information. This information is used to provide you with access to the services the Application provides. We may also use your contact information to share important information about the app and updates.

As you use the Application, you may also access, provide, or modify patient personal health information. This information is collected and used to support the self management of diabetes. The consent of the patient must be received before entering their information into the system. 

You may also provide us with information when you contact us for technical help with the application. This information is used to provide you with support.

Automatically collected information

In addition, the Application may collect certain non-personably identifiable information automatically, including, but not limited to, information about your device and browser (unique identifiers, browser type, operating system and other device attributes), network information (IP address of your device), crash reports, and information about the way you use the Application. 

Does the Application collect precise real time location information of the device?

This Application does not collect precise information about the location of your device. 

Data Transfer

If you are using the Application and its services from outside Canada, please be aware that you are sending information (including Personal Data) to Canada where our servers are located. Data protection laws vary among countries, with some providing more protection than others. Regardless of your country of residence, the collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

  • As required by law, such as to comply with a subpoena, applicable law, regulation, legal process or enforceable governmental request;
  • With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement and the Personal Health Information Protection Act, 2004 and any subsequent amendments.
Use of your Information by your Health Care Team

The information you enter into this app will not be provided to your healthcare team and is not part of your medical record.

what are my rights?

You can always review and update your information by visiting the Application. You can stop all collection of information by the Application easily by logging out of the Application. If you want a copy of your information or want to correct, restrict, or remove your information, you can contact the bant team.

data retention policy, managing your information

We will retain User Provided data for as long as you use the Application. For the purposes of the research study, your data and any patients will be stored for 10 years as per the Records Retention and Destruction Policy at the various research institutions.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. We also use encryption to protect your data while in transit.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via the application. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

contact us

For more detailed information about who sees your information and about your choices contact the Privacy Office.

University Health Network Privacy Office:

Telephone: 416-340-4800 ext. 6937


Website: UHN Privacy Office


If you have complaints about UHN’s compliance with this privacy policy or PHIPA, please contact the institutions Privacy Offices at the above contact information.  Further questions and concerns can be directed to the following Offices:

Office of the Information and Privacy Commissioner of Ontario

2 Bloor Street East 
Suite 1400
Toronto, ON,
M4W 1A8

Phone: 1 800 387 0073

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bant is built by eHealth Innovation @ UHN

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