Our Commitment to Privacy
What information does the application collect and how is it used?
When you register and use the Application, you generally provide your name, email address, password and other registration information. This information is used to provide you with access to the services the Application provides. We may also use your contact information to share important information about the app and updates.
As you use the Application, you may also access, provide, or modify patient personal health information. This information is collected and used to support the self management of diabetes. The consent of the patient must be received before entering their information into the system.
You may also provide us with information when you contact us for technical help with the application. This information is used to provide you with support.
Automatically collected information
bant collects certain information from you automatically, which is limited to analytics around the Application features you use. This automatically collected data will only be used by the administrative team within UHN responsible for maintaining the Application, and for hosting the data submitted to the Application. It may also include third party agents of UHN, acting solely on UHN’s behalf (“UHN Administrative Team”) and will only be used for system administration purposes, with access to such data limited to diagnosing problems with servers (such as software bugs), if any; to monitor traffic patterns; to determine which services are used most frequently; to assess site usage and to help to improve the usability of bant.
By creating an account with bant you are agreeing to the automatic collection of the data listed above, solely for use by the Administrative Team.
Does the Application collect precise real time location information of the device?
This Application does not collect precise information about the location of your device.
Do third parties see and/or have access to information obtained by the Application?
Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
- As required by law, such as to comply with a subpoena, applicable law, regulation, legal process or enforceable governmental request;
- With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement and the Personal Health Information Protection Act, 2004 and any subsequent amendments.
Use of your Information in Research Studies
Only users who have consented to participate in the research study will have their information shared with their research study team. This is conducted separately under the consent process required for study participation. These users are required to enter a unique code to enable study-specific features of the bant application. If a user has not consented to participate in the research study, no information will be shared with the research study team.
Use of your Information by your Health Care Team
The information you enter into this app will not be provided to your healthcare team and is not part of your medical record.
What are my rights?
You can always review and update your information by visiting the Application. You can stop all collection of information by the Application easily by logging out of the Application. If you want a copy of your information or want to correct, restrict, or remove your information, you can contact the bant team.
Data retention policy, managing your information
We will retain User-Provided data for as long as you use the Application. For the purposes of the research study, your data and any patients will be stored for 10 years as per the Records Retention and Destruction Policy at the various research institutions.
How We Keep Your Data Secure
bant has implemented security measures intended to protect your PHI both online and offline, including measures intended to restrict unauthorized persons from accessing PHI. Encryption technologies are used when transferring and receiving data provided through bant. We also have security measures in place at our physical facilities to protect against the loss, misuse, or alteration of PHI stored in bant. We also have restricted access to the servers to the Application team, and have the ability to audit who accesses your data and when. Although we have implemented various measures to protect your information, bant does not and cannot guarantee the absolute security of any information.
Theft, Loss or Unauthorized Access of your Information
For information, questions, or complaints, please write to:
Centre for Global eHealth Innovation
Toronto General Hospital
University Health Network
200 Elizabeth Street
Toronto, ON M5G 2C4
Telephone: 416-340-4800 x 4765
For more detailed information about who sees your information and about your choices, contact the Privacy Office.
University Health Network Privacy Office:
Telephone: 416-340-4800 ext. 6937
Website: UHN Privacy Office
Office of the Information and Privacy Commissioner of Ontario
2 Bloor Street East
Phone: 1 800 387 0073